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CUSTOMER SERVICE
 

                                                            Welcome to Tina Wodstrup's Webshop.

                     We are so glad you found our site and we will do our best to help and guide you.

                   If you have needs or wishes, get in touch so we can become a better supplier for you.


 

SIZE GUIDE
 

  • Size for women: XS, S, M. L, XL and Onesize.

  • The sizes are normal to spacious (medium = 38-40), but some models are tighter in fit and others more loose - depending on the model.
     

  • Size for children: 1, 2, 3, 4, 5, 6, 8, 10, 12 and 14 years. (Not sizes 7, 9, 11 and 13 years)

  • The sizes are normal and lovely spacious with room for play and movement.

  • If you have a size 4 year old girl, take a size 4 year in one of  Tina Wodstrup models.
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  • Size in Tinini which is for the youngest children: 3m, 6m, 9m and 18 months and 1 and 2 years.

  • These are a bit large in size and often the same models or a match for the older kids.

  • Finally, call or write if there are any questions along the way.


     

HOW TO ORDER, PAY AND SHIP
 

  • It is easy to order in our store, and if you have questions or problems with something on the site, we can chat and help you immediately.
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  • Once you have found the items you like and have ordered, enter your information and
    how you will receive your package and make the payment.
     

  • We do not give your information to others, it is safe here with us, but depending on which payment system you choose, you give your information to the payment provider.
    We do not have access to your payment information.
    Our business partners are reputable companies with a secure payment system.
    “ Stripe with Visa and Mastercard”, and “ MobilePay ”.
    You can also choose to transfer the payment directly to our company account at Nykredit Bank - however, payment will only be visible the next day.
    When paying with MobilePay or account transfer, you will not pass on your information to anyone other than those with whom you already have an agreement.

  • Nykredit  Bank: 5490 - 7032399

  • MobilePay No: 13933  /  Tina Wodstrup Danish Design
     

  • Your order will then be packed and shipped directly after payment approval.
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  • We have free shipping on purchases over DKK 300 in Denmark for parcel shops and free shipping on purchases over DKK 1,500 in the EU.
    Order order can also be picked up      in our Showroom, 2730 Herlev, by appointment.

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